Questions property managers always ask.

We work alongside or replace existing contractors. Most buildings we onboard have had the same contractor for years. We start with a free audit so you can compare coverage and cost side-by-side before making any change — zero pressure.

Preventive maintenance visits, all labour on covered repairs, 24/7 emergency dispatch response, parts for standard wear items, and monthly digital compliance reports. The only things outside the flat rate are major capital replacements (full system swaps), which we quote separately and transparently.

You call our emergency line at (437) 410-2100 and a licensed technician is dispatched within 90 minutes — guaranteed, with no emergency surcharge. That number is staffed 24 hours, 365 days. There is no voicemail on that line.

It's our specialty. Most of our portfolio is 1970s–2000s high-rise construction — older boilers, mixed systems, and buildings that other contractors pass on. We carry parts inventory specifically for legacy GTA building stock.

Our standard contracts are 12 months, renewable annually. We don't do month-to-month because preventive maintenance only works over a full seasonal cycle. That said, we've never had a board request early termination — our churn rate is effectively zero.